Xicom concentrates in providing a fast and efficient
Onsite and Offshore business process management that
can help ensure a high ROI for any organization. By
strategically positioning itself between the Client
and its customers, the Company can realize the benefits
of revenue streams, value propositions and cost savings
from either party.
Currently, Business
Process Outsourcing (BPO) is an area undergoing
significant development, and promises large and small
companies savings of up to 40% in overall costs. According
to Standard & Poors', Business Process Outsourcing
(BPO) will continue to benefit from increasing globalization
of the economy, deregulation, IT labor shortages, and
e-business opportunities.
Xicom offers Individual Project Management (IPM) and
Corporate Outsourcing Solutions (COS) to create a dynamic
work force for both short and long-term projects. IPM,
a service aimed at entrepreneurs and small businesses,
is conducted under the direct supervision of US-based
control center, resulting in demonstrated quality and
responsiveness better than competitors by up to 20%.
The Company's software and systems outperform industry-average
service delivery time by 20%. Industry average turnaround
time is about two months, while Xicom performs in as
little as three weeks. Xicoms' customers extract the
highest possible value from returned services while
reducing processing costs.
Marketing efforts to date have focused on small to
mid-size manufacturers and service providers. These
customers benefit most from Xicoms' Individual Project
Management (IPM). This fully automated service allows
customers use Xicoms' state-of-the-art network system
to independently manage projects.
Xicoms' Global-Link
Development Center (GLDC) facilities in New Delhi,
India offer Clients dedicated, virtual collaboration
spaces, with on-location, "round-the-clock"
customer support. This provides unparalleled responsiveness,
integrity and security. This flexibility and reliability
gives The Company the ability to make rapid, low-cost
labor adjustments to match dedicated service needs for
either short or long-term projects. Customer response
to this feature of Xicom has been highly favorable.
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