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 Home > Company Information > Technology & Innovation |
As an IT Technology Consulting Company, Xicom proactively gain insights into leading and emerging technologies.
At Xicom, innovation with speed and imagination is emphasized in whatever we do - for our clients, employees, investors, and for the society at large. Dedicated groups responsible for thought leadership drive the organizational impetus to innovate. Process frameworks, methodologies, and reusable knowledge objects combine with topical thought leadership to demonstrate innovation in solution definition and engagement delivery for the client.
Our commitment to excel through innovation extends beyond IT and business. It is equally important how we manage our business operations - in our processes for management and leadership, and in how we build our physical, technology, or people infrastructure.
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Xicom Business Process Outsourcing (BPO) Strategy - 'Micro-Chip' Concept
Xicom pioneered 'Micro-Chip' concept to fully assess clients' BPO needs and undertake an integral function of client's operation. 'Micro-Chip' concept is a revolutionary BPO strategy that promises highest quality results with LOWEST error margin. Its simultaneous focus in Quality, Control, Velocity, and Reliability gives a multi-dimension connectivity to monitor Project Progress and Quality Control.
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Complete Control Assurance Model (CCAM)
CCAM is the client's ultimate KEY to control. It allows client to STOP & GO operation at any time without Xicoms' consent.
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Flexi-Control Network (FCN)
Control is 100% synchronized with all GLDC Control Centers, which, allows any GLDC to take-over entire business operation within minutes. Clients can monitor all changes and control operation through CCAM.
Xicom is a web development and e-commerce software development company implementing IT-projects of any complexity. We develop unique website solutions to increase efficiency and competitive advantage of companies by enabling web technologies for their businesses.
Our experience in providing successful web development and e-commerce software development services and maintenance of sophisticated internet applications for different industries helps us create solutions working trouble free from the outset. Xicoms' expertise guarantees quality, competent and rapid execution of any projects – from small websites to complex ecommerce software and custom solution programming. |
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Excellence is earned and trust is built over time. Over 2-year period, we collaborated with Xicom and we were able to save 45% in our service-related costs, cutting our expenses by up to 2.3 million dollars a year. We have outsourced 80% of our Customer Interaction Services (CIS) to Xicom since 2000. They sure have earned our trust.
Eng Kiat, Vice President
Wynn Trading Ltd.
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