Retail & Ecommerce

 

Making tomorrow's retail industry more effective, efficient and affordable.

Ecater is one of the leading home catering, office catering and corporate catering system in Brisbane, with a mission to create an appetite for consumers to enjoy the convenience of buying food online from local outlets efficiently.

Key Challenges

Ecater wanted to develop an online system for connecting different type of cafes and catering providers thereby allowing customers to select from their menu, order catering online and arrange it to be delivered fresh at nominated time.

Proposition & Solution

Xicom designed and developed order and marketplace solution for Ecater which included the following features:

  • Restaurants module for listing cafes and caterers in their respective areas.
  • Menu management module for managing menu items and their respective price.
  • Search module for searching cafes and caterers registered in local areas.
  • Online ordering module through which user can place order and schedule order delivery. Cafes are informed about orders through email/sms.
  • Payment module for transferring the order payment online to cafe's bank account.
  • Reporting module for keeping track of orders, payments etc.
  • Customer module through which customer can track orders, view order history and print tax invoices.

Results & Benefits

The Ecater web application is up and running and most of Australia's top 1,000 Companies and Government Departments use the Ecater Marketplace simply because of the convenience, choice and ease of operation it provides.

  • Ecater was delivered the product on time thus allowing them with appropriate time to market their product.
  • Ecater is extremely satisfied with the deliverables provided on time and within budget.
  • New features introduced within the system were taken up and Xicom ensured the faster delivery for the same to take the system to the next level. This overall effort from Xicom along with the overall software quality increased the client satisfaction, thereby increasing our revenue and customer retention.
  • Ecater is extremely satisfied with the Quality Analysis (QA) efforts provided by Xicom.

Technologies

The Ecater application was developed on MVC architecture using ASP.NET 3.5 Framework and MSSQL 2008 database.

Client Reviews

Understanding the needs of customers is the Key to any successful business. Xicom perfectly understands these needs and knows how to translate them into applicable strategies. We believe that Xicom has the advantage of deep domain expertise and provides the industry's best ROI for communication service providers in need of IT services partnerships.

Mark Pullen (CEO / Director)
www.ecater.com.au