Xicom's application maintenance services help you get the best out of your existing IT applications and reducing the maintenace costs.

At Xicom, we understand that its really important for an organization to concentrate on its core business practices as well as maintain IT applications to the growing needs of organization. However, performing in-house application maintenance is a time consuming task, making it an expensive proposition for any company. This is the simple basis which has initialized Xicom to venture into application maintenance services wherein we provide the necessary technical know how and works for the complete application maintenance so that you can lower your cost and increase the ROI of your business. Our team takes the job of daily IT activities in maintaining, troubleshooting, analyzing and assessing your application for enhanced efficiency and performance.

Xicoms' application processes are tailor-made for maintenance and we ensure that our services are flexible and evolve with your business. Our team assures that problems are resolved quickly, tests are performed meticulously and updates are methodically implemented and documented with strict change management policies enforced.

In brief our Application Maintenance Service helps in

• Reduction in TCO (Total Cost Ownership)
  
• Continuous improvements as per growing or changing needs of organizations.
  
• Improves application stability.
• Reduce costs thus making the clients resources to be utilized in business strategic IT initiatives.

Our application maintenance services entail

• Fault analysis
• Design update
• Upgrades and Patches
• Code review
• Testing
• Application Enhancements
• 24x7 Support & Maintenance of application systems

Application Maintenance Methodology

Application maintenance service enable companies to gradually transfer duties from their in-house maintenance team to our offshore team. The nature of the application and the scope of the project, can result in some variations, however in most maintenance projects our multi-phase approach has proven to be the most effective. This provides the guideline to approach the problem scientifically.

Our technical team has the appropriate experience to ensure that all the phases have the flexibility to change as per the customized requirement of the clients' business for which the application has been created or maintained.

Our Three Phases Effective Approach

Phase I

• Assign a team based upon the execution platform, operating systems, software environment, business environment, databases, etc.
  
• Acquire a deep understanding of the business domain and a comprehensive knowledge of the application implementation.
  
• Understanding of the technical and business issue involved in the process.

Phase II

• Identifying areas of work of client and offshore maintenance team.
• Providing training in the areas required to the maintenance team under the guidance of the onsite team.
• Create a plan to approach the work and start with the required processes.

Phase III

• Offer steady state support.
• Updation of needed application requirement in consent with the client need.
• Accountable for entire maintenance operation, from versioning, bug-fixing and updatation etc.

Other Application Development Service Offerings

Our application development services help you address evolving business and technology challenges by defining, designing and building applications tailored to meet your business requirements.

Custom Application Development
Web-Enabling Legacy Applications
Customer Relationship Management (CRM Solutions)
Interactive Learning (e-Learning Solutions)

Contact us to learn more about our company, services and capabilities.

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