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Keeta . Food Delivery App Platform

Keeta is the world’s leading food delivery app offering global cuisines, daily deals, and fast deliveries to customers across southeast asia.

Introduction

Keeta is a modern food delivery app developed by Xicom, catering to the evolving needs of urban consumers. Headquartered in Hong Kong and internationally linked with China's brand name Meituan, Keeta is designed to offer seamless, quick, and affordable food ordering experiences to customers. Users can explore a vast range of cuisines from global restaurants, enjoy daily discounts, and trust the brand’s on-time delivery promise.

With a new-age UI, real-time order tracking, daily discount integration, and a brand discovery engine, it creates a dynamic yet intuitive user experience. The all-new features of Keeta set them apart in the competitive food delivery space. Keeta collaborated with Xicom to reimagine the platform’s user experience and enhance backend capabilities for scalability and performance. With 1 M+ downloads and an average rating of 4.5 stars on Google Play, Keeta continues to blend global innovation with local strategy, helping users eat better and live better, anywhere.

Project Name

Keeta

Category

Food Delivery Application

Location

Hong Kong

Services Offered

Design & Development

Industry

FoodTech / On-Demand Services

Technologies

React Native, Node.js, MongoDB, AWS

App Screen

Keeta envisioned to develop a sleek, scalable food delivery platform with multilingual capabilities and fast delivery assurance.

Scalable & Seamless Food Delivery App Developed for Global Reach

Keeta aimed to launch a cutting-edge food delivery application that would not only cater to local users in Hong Kong but also align with international expectations via their association with China’s brand Meituan. The client approached Xicom to deliver a robust and scalable solution that enhances the food ordering experience with real-time tracking, brand discovery, and advanced offer mechanisms.

At Xicom, our team worked closely with the client to build a custom mobile app featuring a refreshed UI, support for global cuisines, optimized delivery management, and secure payment systems. A major focus was ensuring a lightweight app that loads fast, supports daily promotions, and delivers food on time, every time. Customer support and feedback features were also integrated to ensure user satisfaction.

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Project Challenges

The client aimed to build a next-generation food delivery platform that could cater to both local and international markets. To achieve this, Keeta needed a highly intuitive app with lightning-fast performance, multilingual capabilities, seamless real-time features, and dynamic promotional tools.

  • Creating a consistent and seamless user experience across Android and iOS platforms with varying device specifications.
  • Managing real-time order tracking and restaurant discovery while ensuring accuracy and speed.
  • Developing a scalable architecture to support rapid expansion into multiple international markets.
  • Integrating multilingual support to provide localized experiences in each operational region.
  • Ensuring fast loading speeds and smooth transitions through optimized backend infrastructure and caching.
  • Implementing secure and flexible payment gateways, including local options, to cater to diverse user preferences.
  • Establishing responsive in-app customer support, capable of resolving issues quickly and efficiently across time zones.

Our Solution

We have tailored and delivered a multilingual, high-performance food delivery platform with modern UI, real-time features, and global scalability.

Being a leading food delivery app development company, Xicom crafted a comprehensive, user-centric food delivery solution for Keeta. The team implemented a sleek UI aligned with the brand’s color theme and ensured a smooth navigation, developed using React Native for seamless performance across devices.

We powered its backend with Node.js and MongoDB, enabling fast data processing, while Firebase supported real-time order tracking. To make it work flawlessly, we integrated various key features, including advanced restaurant filtering, dynamic deal banners, and a smart delivery engine to enhance user engagement.

Built-in multilingual support ensured global accessibility, while secure payment gateways and a responsive in-app support system rounded out the experience. The project was executed through agile sprints, allowing for continuous refinement and rapid deployment. This future-ready solution helped Keeta stand out with superior speed, usability, and global reach.

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Key features developed with the solution.

User Panel
  • Quick Sign-Up/Login with Social Integrations
  • Explore Global Cuisines and Local Favorites
  • Daily Offers and Free Delivery Promos
  • Real-Time Order Tracking and Notifications
  • In-App Customer Support via Chat & Email
  • Brand Discovery Section for Top Restaurants
  • Multi-language Support for Global Accessibility
Restaurant Partner Panel
  • Menu Upload, Editing, and Categorization
  • Real-Time Order Management Dashboard
  • Performance Analytics and Sales Insights
  • Promo Code Creation and Management
  • Inventory Tracking & Availability Updates
  • Multi-language Menu Descriptions
  • Payout & Revenue Dashboard
Admin Panel
  • Restaurant & User Management Controls
  • Delivery Tracking & Route Optimization Engine
  • Dynamic Daily Deals & Offer Configurations
  • Reporting & Analytics Dashboard
  • Complaint Resolution & Ticket Management
  • Multilingual Content and UI Management
  • Access Control and Role-Based Permissions

Partnering with Xicom, Keeta became a scalable food delivery solution, enhancing ordering experience, increasing retention, and achieving measurable success.

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01

Leveraging 100,000+ Downloads on Google Play within the first quarter of tits launch.

02

Keeta achieved the 30% growth in international restaurant partnerships just after the app release.

03

Witnessed 25% faster order processing through optimized backend systems.

04

Our smartly designed UI/UX enables Keeta to achieve 45% increase in daily active users.

05

Keeta received 85% positive feedbacks from customer support tickets.

06

The integrated promotions and daily deals features has boosted 15% in average order value.

Our agile app development process and strategy for Keeta.

At Xicom, we delivered Tap Retail through a clear, agile-driven development framework focused on rapid iterations, continuous feedback, and future scalability. From planning to deployment, our approach ensured a seamless product journey and elevated operational performance.

Discovery & Planning

Conducted in-depth market research, finalized tech stack, and mapped multilingual user journeys for global-local delivery strategy.

Design & Prototyping

Created interactive UI/UX prototypes with branded visuals, daily deal integrations, and a user-centric, mobile-first approach.

Agile Development

Used agile methodology to build cross-platform features with React Native, Node.js, and Firebase for real-time operations and performance.

Testing, Launch & Scaling

Performed rigorous QA, optimized for speed, deployed via CI/CD, and scaled on the cloud to support millions of users globally.

client image

"Collaborating with Xicom Technologies on the Keeta food delivery platform was one of the best decisions we made. From the initial discovery phase to final deployment, the Xicom team showcased deep technical expertise, proactive communication, and a strong understanding of both our business model and global market expectations. Their agile development approach allowed us to iterate quickly, meet tight deadlines, and build a feature-rich, multilingual app that caters to both local and international audiences. The real-time order tracking, daily deal engine, and brand discovery features have elevated the user experience and strengthened our position in a highly competitive market.

Tony Qiu
CEO and Director