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Understand the Cloud in Hospitality Industry: Its Benefits and Interesting Facts

Cloud computing is the use of scalable computing resources and IT infrastructure using the internet. Cloud computing technology has also reshaped the landscape of hospitality industry. This industry was once dominated by wealthy international chains but cloud has helped in levelling the playing field. Today, small and independent hotels have access to the same powerful management tools that were once only within the reach of the bigger brands. The cloud has enabled hotels around the world to enter and compete in global markets. It is also helping them to lower the management costs and to increase operational efficiency. Today, the question is not that whether hoteliers should adopt the cloud or not but it is rather how the platform can help hotels improve various aspects of their running business. Cloud based services are rapidly replacing traditional systems at all levels, from consumer to management. Software-as-a-service (SaaS), infrastructure-as-a-service (IaaS), and platform-as-a-service (PaaS) are becoming increasingly popular choices of cloud computing services for a number of businesses around the world.

Cloud computing and thus Cloud Application Development in hospitality has already started to play a crucial role and in future this trend is going to pick up even more. Cloud computing is definitely one of the biggest innovation happened in the hospitality industry. So many amazing hospitality apps are already powered by cloud computing in more than one way. In this article, we will discuss about the major benefits of cloud computing in travel and hospitality industry and solve some of the pressing issues in its adoption. Let’s begin.

Businesses can Save More Than 50% with Cloud Solutions

If your first focus is to increase profit, then this is the first thing you should implement in your hotel business as it will cut the cost by half as per studies. In hospitality industry, Cloud Computing is a mixture of SaaS, PaaS and IaaS. That means Cloud Computing in hospitality can play a crucial role through Software as a Service, Platform as a service and Infrastructure as a service. Let’s understand it further. SaaS part of Cloud computing involves Communication, CRM, ERP, Email and Games, PaaS part of Cloud computing involves web, application development and Database while IAAS part of cloud computing involves Server, Storage, Network, Security and System management. It works on Use, Build and Migrate model. Hence as you can see there are huge opportunities your hotel business can have if you shift your software services to the cloud plus it will save lots of the costs.

Easily Get Direct Bookings From Customers 24*7

In earlier time, most of the hotels have to pay huge commissions to the online travel agencies for bookings. Cloud computing in hospitality has made technology available to even small and medium businesses. Now hotels don’t need to give away most of their profit to online and offline travel agencies as they can upgrade their own website and start taking bookings directly from it. Cloud computing makes all this a lot cheaper and convenient. There are many tools available in the market to go for cloud computing. These tools take away all the hassles of managing services online allowing you to focus more on the core part of your hospitality business.

Almost 100% of the people Who Use the Internet have used the cloud knowingly or unknowingly in some way or the other

Hence there is a big chance that you have already used cloud computing. For example, if you are using Facebook and Email to keep and save your pics, videos and data online. This also applies to the hospitality industry. Many people think that cloud computing is about skies or something extremely technical but it is just about managing things through remote services rather than through local IT infrastructure.

By 2050 almost 50 Billion devices would be connected by Cloud

This is really a big figure. If you want to understand your customers and acquire them, you have to understand the importance of cloud computing. Those people in hospitality industry which have understood the importance of cloud make sure that their services are smoothly integrated as this helps in implementing the customer strategy in a better way. So many people in hospitality industry have started using Data Analytics to understand and acquire more customers. This pushes your hospitality firm to be more tech-savvy and get cost and automation advantage.

About 90,000 Companies are Already Using Cloud Services

As per reports, about 90,000 companies have already migrated to the cloud. This includes most of the top hospitality companies and biggest hotel chains around the world including US, Europe and India. Actually, over 65% of the companies in USA have shifted to the cloud by 2011 itself due to its huge advantages.


We have just discussed some of the top benefits and interesting facts about cloud computing in hospitality industry. In short, the major benefits of cloud computing in hospitality industry are cost reduction, software and service security, better user experience, faster service and more flexibility. In today’s digital world, cloud computing impacts almost all companies and devices around the world. Hence whether you are using social media or a bank website, you are getting the benefits of cloud computing. Similarly, you can implement cloud computing in the hospitality industry too and get so many benefits.

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