Off-the-shelf pharmacy apps rarely match your stores, services, and brand. As a custom pharmacy app development company, we build iOS, Android, and web apps around your workflows, from refill and pickup apps for a single store to full digital pharmacy platforms. Native or cross-platform delivery is chosen around your budget, timeline, and feature needs.
Refills are the reason most customers open a pharmacy app. We build prescription photo upload, one-tap refills, prescription transfers, automatic refill scheduling, and status updates from received to ready. Requests flow into a pharmacist review queue, and reminders for current prescriptions help patients stay on their medication.
Customers expect to shop for wellness and over-the-counter products as easily as any online store. We build product catalogs with search and substitutes, carts that separate prescription and non-prescription items, store pickup, same-day delivery with driver tracking, and mail-order shipping, with rules for items that need special handling.
Patients often have a quick question before or after picking up a medicine. We build secure chat and video with pharmacists, appointment booking for vaccinations and clinical services, and connections to telehealth providers where prescribing is needed. Conversations are stored with access controls and are visible only to authorized staff.
Price clarity builds trust. We build insurance card capture, copay display from your pharmacy system, saved payment methods, HSA and FSA card support through your payment provider, loyalty points, and coupon programs. Card data stays tokenized with the processor, which keeps your PCI DSS scope as small as possible.
Pharmacists and store staff should not re-enter data from the app. We connect the app to your pharmacy management system, inventory, and point of sale, and build an admin console for order queues, prescription verification, store hours, delivery zones, promotions, and reports. Every staff action is logged with who, what, and when.
Years in Business
IT Professionals
Clients Worldwide
Projects Executed
A neighborhood pharmacy, a national chain, and a mail-order pharmacy serve patients differently and follow different rules. Your model decides how prescriptions arrive, how orders are fulfilled, and which systems the app connects to.
Discuss Your Pharmacy AppOne app for every location, with store locators, refills routed to the right store, loyalty programs, vaccination booking, and curbside pickup, all managed from one central console.
Branded apps with refills, local delivery, pharmacist messaging, and medication synchronization, connected to your existing pharmacy system so staff keep their current workflow.
Insurance capture, prescription transfers, recurring shipments, tracking, and pharmacist chat, with state licensing and service areas built into the ordering rules.
Connected customer, pharmacy, and driver apps with routing, proof of delivery, and ID capture, plus dispatch logic that sends orders to the nearest store with stock.
Dose reminders, therapy schedules, cold-chain delivery, side effect check-ins, and caregiver access for patients on long-term or complex therapies.
Licensed pharmacy onboarding, order routing by distance and stock, price comparison, partner dashboards, and commission settlement in one platform.
Discovery & Compliance
We map your services, pharmacy systems, fulfillment options, and markets, and list privacy and licensing requirements with your team. You receive a scoped feature list, an architecture outline, and a phased delivery plan.
UX & Flow Design
Designers prototype prescription upload, refill, checkout, and tracking flows with large, readable screens for older patients. Prototypes are tested with patients and pharmacists before development starts.
Build & Integrate
Engineers build the apps, admin console, and APIs in sprints, then connect your pharmacy management system, payments, messaging, and delivery providers. Each sprint ends with working software in a staging environment you can review.
Security & Testing
We run functional, load, security, and accessibility tests, check that test data never contains real patient information, and confirm order and stock sync with your systems. App store requirements are reviewed before submission.
Launch & Growth
We launch store by store or region by region, monitor orders, refills, and support tickets, and fix issues fast. After launch, we add locations, services, and features as your patient base grows.
Before design, we map how prescriptions arrive, who verifies them, how stock is checked, and how orders reach patients. This catches integration and compliance gaps early.
We build with encryption, role-based access, and audit logs designed to HIPAA and PCI DSS. Our delivery processes are certified to ISO/IEC 27001 and SOC 2 Type II.
Our mobile app engineers work with Xicom's AI development team, so ordering, delivery, smart search, and support assistants are planned in from day one.
Start with a fixed-price MVP, scale with a dedicated team, or choose time and material for chain integrations, backed by a 4.8 Clutch rating and post-launch support.
A pharmacy app development company designs and builds the full digital pharmacy product: the iOS and Android apps, prescription upload and refill flows, online ordering and delivery, pharmacist chat, payments, and the admin console that connects to your pharmacy systems. Xicom also helps you plan data protection and integration needs, then supports the app after launch.
Cost depends on the number of platforms, how prescriptions are handled, which pharmacy and insurance systems you integrate, and how delivery works. A refill and pickup app for one pharmacy costs far less than a multi-pharmacy marketplace with same-day delivery, telehealth, and insurance pricing. We share a written estimate after a short scoping phase.
An MVP with prescription upload, refill requests, ordering, and order tracking usually takes a few months. Apps with pharmacy system integration, insurance pricing, telehealth, and delivery fleet management take longer. Access to your pharmacy management system and payment provider approvals often decide the launch date, so we start them in the first week.
In the US, pharmacies are covered entities under HIPAA, so an app that handles their patients' prescription and health information must protect it under the HIPAA Privacy and Security Rules. We build with encryption, access controls, audit logs, and HIPAA-eligible cloud services, and sign a business associate agreement where our role requires one. Final compliance review stays with your privacy officer or counsel.
Yes. Users can photograph and upload a prescription, request refills of existing prescriptions, transfer prescriptions from another pharmacy, and track status from received to ready or shipped. Every prescription is reviewed and verified by a licensed pharmacist in your workflow before anything is dispensed.
Yes. We connect pharmacy apps to pharmacy management systems, inventory, point of sale, and e-commerce platforms through their APIs or middleware, so refills, stock, and order status stay in sync. Where your system supports it, we also work with US pharmacy standards such as NCPDP SCRIPT for electronic prescriptions.
Controlled substances follow stricter rules than other medicines. Apple allows apps to facilitate their sale only for licensed pharmacies, and federal and state rules add their own requirements. We usually exclude controlled substances from delivery and online ordering, or route them to in-store pickup with pharmacist verification, based on the approach your compliance team approves.
In the US, Google requires online pharmacies to be accredited by an approved organization, such as NABP or LegitScript, and certified with Google before running ads. We build the site and app to support those reviews, including clear licensing details, prescription requirements, and privacy policies.
We offer Fixed Price for well-defined MVPs, Time and Material for integration-heavy or evolving scopes, and Dedicated Team for long-term product development. We work with clients in the USA and across 50+ countries.
Yes. After launch we monitor uptime, order flow, and payment success, release OS and security updates, and add features as your roadmap grows. We also help with app store policy changes, new store locations, and integration updates when your pharmacy systems change.