Our Core Business-Driven Capabilities
Compliance standards we build to align with
PCI DSS
v4.0.1
GDPR
CCPA
SOC 2
ISO 27001
NIST CSF
Cybersecurity Framework
OWASP MASVS
Mobile App Security
OAuth 2.0
Secure API Access
Off-the-shelf telehealth tools rarely fit your specialty, workflows, and brand. As a custom telemedicine app development company, we build patient apps, provider apps, and web portals around how your clinicians actually work, from a single practice to a multi-state virtual care network. Native or cross-platform delivery is chosen around your budget and timeline.
The visit is the core of any telemedicine app. We build encrypted video and audio visits, virtual waiting rooms with device checks, secure messaging, screen and file sharing, and support for interpreters or family members joining a call. Video runs on WebRTC or HIPAA-eligible providers, with fallback to audio when bandwidth drops.
Good visits start before the call. We build online booking and on-demand queues, digital intake forms, consent capture, insurance details, and reminders by SMS and push. After the visit, providers can send prescriptions electronically to the patient's chosen pharmacy through integrated e-prescribing services.
Clinicians should not chart twice. We integrate telemedicine apps with EHR systems such as Epic and Oracle Health through HL7 FHIR APIs and SMART on FHIR where supported, plus HL7 v2 interfaces for older systems. Appointments, visit notes, medications, and results flow into the record your team already uses.
Care continues between visits. We connect blood pressure cuffs, glucose meters, scales, and wearables through Apple HealthKit, Health Connect on Android, or device vendor APIs, with alerts when readings cross thresholds. With our AI development team, we can add symptom intake assistants and visit note drafting for clinician review.
Virtual care has to get paid. We build self-pay checkout, memberships, insurance eligibility checks through clearinghouse APIs, visit coding support, and claim handoff to your billing system. Card data stays tokenized with the payment processor, which keeps your PCI DSS scope as small as possible.
Years in Business
IT Professionals
Clients Worldwide
Projects Executed
On-demand care apps let patients see a clinician in minutes for common conditions. We build symptom-based intake, on-demand queues, state-based clinician matching, self-pay and membership plans, and follow-up messaging. Clinician scheduling tools help keep wait times predictable as demand rises.
Health systems need telehealth that works inside their existing records and processes. We build virtual visits launched from the EHR, specialist consults between facilities, post-discharge follow-ups, and patient portal extensions, all governed by your identity, access, and audit policies.
Mental health care relies on trust and continuity. We build therapist matching, recurring session scheduling, secure messaging between sessions, standardized assessment questionnaires, and crisis resource screens. Extra privacy controls protect sensitive notes, and prescribing workflows account for current DEA rules.
Patients with diabetes, hypertension, or heart conditions benefit from steady contact. We build connected device programs, care plans, medication reminders, nurse dashboards that prioritize patients with concerning readings, and time tracking that supports remote monitoring billing requirements.
Employers and health plans offer virtual care as a member benefit. We build eligibility checks against member files, branded portals for each client, navigation to in-network care, and reporting on usage and outcomes, with data shared only as agreements and privacy rules allow.
Marketplaces connect patients with independent clinicians across specialties. We build provider onboarding with license and credential checks, specialty search, availability calendars, ratings, and payouts. Patients see only clinicians licensed for their location, and each clinician keeps responsibility for the care they provide.
Discovery & Compliance
We map your care model, visit types, clinicians, EHR, and markets, and list privacy, licensing, and billing requirements with your team. You receive a scoped feature list, an architecture outline, and a phased delivery plan.
UX & Clinical Flow Design
Designers prototype booking, intake, visit, and follow-up flows for patients, and queue and charting flows for clinicians. Prototypes are tested with both groups, including older and less tech-comfortable patients.
Build & Integrate
Engineers build the apps, provider portal, and APIs in sprints, then connect video, EHR, e-prescribing, and billing services. Each sprint ends with working software in a staging environment you can review.
Security & Testing
We run functional, load, security, and accessibility tests, test video on weak networks and older devices, and confirm data lands correctly in the EHR. Test environments use synthetic patient data only.
Launch & Growth
We launch with a pilot group of clinicians, monitor visit quality and support tickets, and expand by specialty or state. After launch, we add services and adapt the platform as telehealth rules change.
TipStarting with one specialty and self-pay or a single payer keeps early spend down and gives you real visit data before you add integrations and states. For broader benchmarks, read our telemedicine app development cost guide.
Before design, we map your specialties, states served, billing flow, and where clinical data must go. This surfaces licensing, integration, and privacy questions early, when changes are still cheap.
We build with encryption, role-based access, and audit logs designed to HIPAA and regional privacy laws. Our delivery processes are certified to ISO/IEC 27001 and SOC 2 Type II, and test data is always masked.
Our mobile app engineers work with Xicom's AI team, so real-time video, EHR integration, AI intake, and note drafting are planned into the architecture from day one.
Start with a fixed-price MVP for one specialty, scale with a dedicated team, or choose time and material for health system integrations, backed by a 4.8 Clutch rating and post-launch support.
A telemedicine app development company designs and builds the full virtual care product: the patient app, the provider app or web portal, secure video and messaging, scheduling and intake, e-prescribing, EHR integration, billing, and the admin console. Xicom also helps you plan data protection, integrations, and launch markets, then supports the platform after launch.
Cost depends on the number of platforms, the visit types you offer, which EHR and e-prescribing systems you integrate, whether you include remote monitoring devices, and how billing works. A video visit app for one practice costs far less than a multi-state virtual care platform with EHR integration, insurance billing, and remote monitoring. We share a written estimate after a short scoping phase.
An MVP with sign-up, scheduling, intake forms, and video visits usually takes a few months. Platforms with EHR integration, e-prescribing, insurance billing, and remote monitoring take longer. EHR vendor access and partner approvals often decide the launch date, so we start those requests in the first week.
In the US, a telemedicine app used by healthcare providers or health plans handles protected health information, so it must meet the HIPAA Privacy and Security Rules. We build with encryption, role-based access, audit logs, and HIPAA-eligible cloud and video services from vendors that sign business associate agreements. Final compliance review stays with your privacy officer or counsel.
Not for most US providers anymore. The HHS Office for Civil Rights relaxed HIPAA enforcement for consumer video tools during the COVID-19 public health emergency, but that flexibility ended on August 9, 2023. Telehealth video now needs a HIPAA-compliant setup, which usually means a video provider that signs a business associate agreement and an app that controls who can join each visit.
Yes. We integrate with EHR systems such as Epic and Oracle Health using HL7 FHIR APIs and SMART on FHIR app launch where the vendor supports them, and through HL7 v2 interfaces or integration engines for older systems. Typical data flows include patient demographics, appointments, visit notes, medications, and lab results.
Yes. We integrate e-prescribing services that send prescriptions to the patient's chosen pharmacy. Controlled substances follow additional DEA rules. The DEA has extended its telemedicine prescribing flexibilities for controlled substances through December 31, 2026, so we design prescribing workflows that can adapt when those rules change.
In the US, clinicians generally need to be licensed in the state where the patient is located during the visit. Programs such as the Interstate Medical Licensure Compact help eligible physicians get licenses in multiple states faster. We build state-based matching so patients only see providers who are licensed for their location.
We offer Fixed Price for well-defined MVPs, Time and Material for integration-heavy or evolving scopes, and Dedicated Team for long-term product development. We work with clients in the USA and across 50+ countries.
Yes. After launch we monitor uptime, video quality, and integration health, release OS and security updates, and add features as your roadmap grows. We also help adapt the platform when telehealth regulations, payer rules, or EHR interfaces change.