×
LunchServed Case Study
Seamless Dining & Corporate Lunch Platform
How Xicom built LunchServed — a cross-platform dining app that lets customers book tables, order meals, split bills, and pay upfront, while restaurants and businesses run everything from their own dedicated panels.
Get Free Estimation
- 20+ Years in Business
- 350+ IT Experts
- 750+ Enterprise Clients
- CMMi Level 3 Certified
- ISO 9001:2015
- Top 1% on TrustPilot
-
4.8 on Clutch
Our valued Brands & Agencies
ABOUT THE PROJECT
A dining experience that removes the wait entirely.
LunchServed is an innovative app that focuses on providing the most convenient dining experience. It restores the precious time by eliminating the entire wait associated with dining at a restaurant. Using the app, Customers can book the table, order their meal and arrive at the restaurant to be seated and served with the payment already processed. It help users so they can spend less time in waiting and enjoy their food.
LunchServed has the ability to invite friends, family, co-workers, or anyone else to join for the meal. They can add their meal to the order and the customers can split the payment right in the app. LunchServed is also supporting the corporates whereby the companies and businesses can provide their employees with company paid lunch and dinner.
Also, there is a separate restaurant app allowing the merchants to manage their profile and business generated through the platform with ease.
THE PROBLEM
Key Challenges
- System provides with a real time update of the orders and information for the businesses as well as for the customers.
- Real time interaction amongst the Restaurant Owners and Users using separate Restaurant App and User app.
- Sharing of bill amongst the users who are having lunch/dinner together.
- Social Booking through the apps so that the customers can book their order individually.
- Business lunch feature is incorporated allowing the company to create business accounts and their employees to create their individual account. The company can select the employees and add to their accounts, employees can go for lunch and pay from their account through the money which was allocated to them by their employers.
THE SOLUTION
Proposition & Solution
- Designed and developed Android and iOS mobile apps and a representative landing page website for LunchServed. Different app is provided for Restaurants and Customers using the latest cutting edge tools and technologies.
- Developed Social Booking in the apps so that the customers can book the same order and pay for it individually.
- Developed Business Lunch in the apps by which the company can create their business account, select the employees and pay for the employees which go for lunch or dinner in the restaurant.
0+
Registered Users
0
Connected Apps
0
Months to 10K Users
100%
On-Time Delivery
Three connected apps. One real-time dining ecosystem.
LunchServed runs on three purpose-built apps — one for diners, one for restaurant owners, and one that powers corporate lunch programs. All connected in real time.
CUSTOMERS
Book & pay upfront
- Book table & pre-order meals
- Pay before arriving — no waiting
- Invite friends & split the bill in-app
- Social booking for group orders
RESTAURANTS
Manage orders in real time
- Dedicated restaurant app
- Real-time order & information updates
- Profile & business management
- Direct interaction with diners
BUSINESSES
Company-paid lunches
- Create a business account
- Add & manage employee accounts
- Allocate lunch & dinner credits
- Employees pay from allocated funds
How we worked together.
LunchServed worked with Xicom using a Dedicated Team Model (DTM) — a flexible engagement structure that adapted to evolving product needs while keeping quality intact.
ENGAGEMENT MODEL
Dedicated Team Model
LunchServed hired dedicated resources from Xicom to work exclusively on their project. The model gave the client full flexibility to bring changes in scope as the product evolved.
This allowed the final product to be delivered exactly as per the client's requirement — while meeting every standard of their respective business domain.
01
Flexibility during development
Scope changes were absorbed smoothly during development — no rebuilding from scratch as the product vision sharpened.
02
Delivery stayed on time
Xicom kept the delivery on schedule throughout the engagement — even while adding new features and adjusting priorities.
03
Quality, end to end
The same software quality procedures were applied across the entire engagement — every feature met the standards of their respective business domain.
04
Goals achieved
The final product matched every strategic goal LunchServed had set — increasing client satisfaction and customer retention.
Results & Benefits
The solution designed and developed by Xicom met all of the requirements of LunchServed owner and his vision and it quickly gained a userbase of 10,000 registered users within a short period of less than 3 months.
LunchServed was delivered the mobile apps and website on time thus allowing them with appropriate time to market their product.
LunchServed is extremely satisfied with the outcome of this project, and the quality of the mobile apps and the website delivered to them as they met all of their expectations.
New features introduced within the system were taken up and Xicom ensured the faster delivery for the same to take the system to the next level. This overall dedicated effort from Xicom along with the overall software quality procedures enhanced client satisfaction, thereby increasing customer retention.
The Android and iOS mobile applications developed by Xicom has been appreciated a lot from all kinds of users i.e. customers, restaurant owners and business owners and they have gained very high reviews from the users, further strengthening LunchServed relationship with its customers.
LunchServed worked with Xicom by hiring dedicated resources (DTM Model) and fully utilized the flexibility to bring change in scope so as to get the final product as per their requirement and meeting all the standards of their respective business domain.
READY TO BUILD?
Have a similar project in mind? Let's talk.
"
I am glad to say that this was our best decision to choose Xicom to develop our business app. Xicom has delivered high quality mobile apps and website to us and they fully meet the strategic goals and requirements of our company. They have shown high level of commitment, execution excellence and technical expertise which has helped us in our overall program, quickly gaining customers and in expanding our business. We are impressed with the reliability and quality of our Android and iOS apps and the website. Xicom has conveyed thorough professionalism during all of our interactions with them and during the development of the project. I will definitely recommend Xicom for other app development or website development work.
LunchServed.com
